What is Non-Verbal Communication?
Non verbal communication is a powerful tool
that is essentially invoking one's own body language, clothing &
adornment, environmental factors and the use of time to communicate
to one another that cannot otherwise be done through speech alone (Eunson
2012). People express their own feelings by the subtle ways of non-verbal
communication as it allows them to convey their emotions in a less consensual
and recognizable method (Mehrabian 1972). When interacting with other people,
we often sub-consciously give non-verbal signals (Knapp, Hall, Horgan 2013).
These signals can send powerful messages and our ability to comprehend these
messages and use them is a powerful tool that enables our expression of
feelings, managing impressions, influencing others and forming and defining
relationships (Kidwell, Hasford 2014). When people are able to see people talking,
we view and evaluate not only what the message is being communicated, but also
how the message is being communicated (Lewinski 2015).
Facial Expressions
Facial Expressions
A face can unveil many different emotional
signals towards other people and social and cultural communicative signals are
involved in concealing or embodying those emotions (Eunson 2012). Signals in
communication need an encoding face to transmit our emotional signal, and a
decoding brain to categorize the transmitted signal received (Smith, Cottrell,
Gosselin, Schyns 2005). Facial expression thus exert many influences over other
people (Knapp, Hall, Horgan 2013). The face can communicate an array of
information including personality, interest, responsiveness, emotional states
and our presentation towards other people (Knapp, Hall, Horgan 2013).
Facial expressions are an integral part of non-verbal communication and
can send all sorts of signals, these facial expressions can mean differently
within certain cultures (Eunson 2012). Anger in Australians is expressed
by the lips being protruded and eyes widely open (Darwin 1872). When
one might be confronted by a stranger that has lowered brows, flared nostrils
and "flashing eyes"(Darwin 1872), one might acknowledge the anger and
wisely escape the situation (Porter, Brinke 2008). Our emotional feelings can
also be changed by the simple act of changing our facial expressions and so
feelings are consequences of our behaviors and actions (Schnall, Laird 2003).
That is why when we smile and pretend to be happy, we feel happy (Schnall,
Laird 2003).
References
Darwin, C. 1872, "The expression of the emotions in man and animals." Chicago: University of Chicago Press.
Eunson, B 2012,
"Communicating in the 21st century", John Wiley & Sons, Milton.
Kidwell, B, & Hasford, J
2014, "Emotional Ability and Nonverbal Communication", Psychology
& Marketing, Vol 31, Issue 7, pp. 526-538.
Knapp, M, Hall, J, Horgan, T 2013, "Nonverbal Communication in Human Interaction",Cengage Learning, Belmont, California.
Lewinski, P 2015, "Don't
Look Blank, Happy, or Sad: Patterns of Facial Expressions of Speakers in Banks'
YouTube Videos Predict Video's Popularity Over Time", Journal Of
Neuroscience, Psychology, & Economics, Vol. 8, Issue. 4, pp. 241-249.
Mehrabian, A 1972, "Non-Verbal Communication", Transaction Publishing.
Porter, S, & Brinke, L 2008,
"Reading Between the Lies: Identifying Concealed and Falsified Emotions in
Universal Facial Expressions", Psychological Science
(Wiley-Blackwell), Vol. 19 Issue. 5, pp. 508-514.
Schnall, S, Laird, JD 2003, "Keep smiling: Enduring effects of facial expressions and postures on emotional experience and memory. Cognition and Emotion, Vol. 17, Issue. 5, pp. 787-797
Smith, ML, Cottrell, GW, Gosselin, F, & Schyns, PG 2005, "Transmitting and Decoding Facial Expressions", Psychological Science (Wiley-Blackwell), Vol. 16, Issue. 3, pp. 184-189.
Schnall, S, Laird, JD 2003, "Keep smiling: Enduring effects of facial expressions and postures on emotional experience and memory. Cognition and Emotion, Vol. 17, Issue. 5, pp. 787-797
Smith, ML, Cottrell, GW, Gosselin, F, & Schyns, PG 2005, "Transmitting and Decoding Facial Expressions", Psychological Science (Wiley-Blackwell), Vol. 16, Issue. 3, pp. 184-189.

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